TMS & Software Reviews

YardFlow yard automation cuts detention, speeds check-in at 200+ sites

A beverage shipper moved 5% more freight with the same headcount after deploying YardFlow's digital check-in and dock workflow across 26 facilities. The company is now rolling out to all 200+ sites.

Truck driver checking in at warehouse gate with digital tablet instead of paper clipboard
Photo: U.S. Air National Guard photo by Staff Sgt. Janae Aguirre · Public domain (Wikimedia Commons)

How much faster does YardFlow get drivers through the gate?

A beverage shipper moved nearly 5% more freight with the same headcount after deploying YardFlow's yard automation software across 26 facilities, according to a YardFlow analysis. That's tens of millions of dollars of incremental profit, founder Jake Koppinger told FreightWaves. The shipper is now pushing the system into all 200+ facilities, from largest to smallest.

YardFlow has processed close to 2 million shipments across the 26 sites and runs at 99.9% uptime. Drivers need no app download. QR code check-in is optional.

The problem YardFlow tackles starts with paper. Specifically, the bill of lading handoff that still runs through a printer, a stapler, and a slot in a window at thousands of U.S. distribution centers. A dock coordinator prints three copies, collates them, passes them through the glass, takes back a signature, then files the shipper's copy. The coordinator builds up a big pile of paper, rubber bands it, puts a date on it, and stores the box for seven years to satisfy the statute of limitations.

That box becomes a cash problem roughly 60 days later. If a shipper invoices a retailer for 24 pallets and the retailer says it received 23, the dispute surfaces inside a lump-sum payment. "You have like 50 invoices that get paid at once and it comes back in a lump sum of like $1.2 million. Well, I was expecting through those invoices $1.3 million. Now I've got to figure out why a hundred thousand's missing," Koppinger said. "So now there's a cash attribution issue."

Resolving it sends a dock coordinator into the warehouse to find the right box and dig out a two-month-old signature. That coordinator is the same person orchestrating forklift drivers, assigning yard spotters, dealing with truck drivers, and replacing printer ink. Drivers waiting in that line are accruing detention and risking on-time, in-full penalties on the delivery ahead.

What YardFlow actually does

YardFlow's core product is what Koppinger calls the driver journey: a digitized path from gate check-in through dock assignment to check-out and signed documentation. The system has processed close to 2 million shipments and runs at 99.9% uptime.

Drivers need no app download, and QR code check-in is optional. "If you have any issues where truck drivers are asked to download an app to get a digital bill of lading or something, they don't have it and then they're stuck there trying to download this app, they don't have connectivity," Koppinger said. "That causes problems with your operations."

The harder obstacle remains organizational. Warehouses run on tribal knowledge, and each one has its own unique operational peculiarities. "You have people that have worked there for 20, 30 years and they're the ones that keep the lights on," Koppinger said. "Each warehouse can tend to operate its own silo because they're big operations." A single facility at a large retailer or consumer packaged goods company can generate hundreds of millions in revenue, which buys it the autonomy to do things its own way.

That level of autonomy makes reporting challenging. Facilities held to the same KPIs collect the data differently, leaving executives comparing the warehouse equivalent of apples to oranges.

Koppinger's counterargument is that every yard shares a few common denominators. Drivers arrive, check in, go somewhere, sign something, and leave. "There's one common theme, one lowest common denominator that exists from an operational perspective that is sort of the heartbeat for how they ship products and generate revenue," he said.

The yard management layer

With the driver journey deployed, the customer asked for a yard management system. YardFlow built one and is now deploying it, extending the same standardization to yard spotters, jockeys, and trailer inventory.

The newer layer leverages machine vision, mounted at the gate and on the spotters themselves. "If I tell a yard spotter to go take something from dock three and put it in spot four, the system has to trust that that's what they did," Koppinger said. "But if you can have an eye in the sky to actually validate the fact that they took it from dock three and put it in spot four, now we have something to cross-check that."

Cameras on moving spotters build what Koppinger describes as a digital twin of the yard. Gate cameras read arriving and departing trucks and trailers, validating carrier identity against DOT and MC numbers. That has direct implications for cargo theft and identity fraud, both of which have pushed shippers toward tighter gate controls.

Deployment speed and pilot fatigue

Koppinger's pitch to shippers is deliberately unglamorous. He notes that is the point. "There's a lot of AI pilot fatigue. You pilot something, it never goes anywhere. It's hard to scale," he said. Digital documentation and check-in workflows are "what I call sort of the steak relative to the sizzle."

He calls the sequencing an order of operations. "Let's get the operations fixed. Let's standardize your processes and protocols across your yards. Let's get everything digitized so that you can then be in a position to start layering in these other layers of automation," he said, rather than dropping an autonomous yard jockey into a facility where drivers still check in on clipboards.

Deployment speed reinforces the order. The driver journey and the yard management system go live in 30 minutes remotely. Machine vision requires on-site hardware installation and can take longer.

"We've seen companies take on yard modernization projects that take years to optimize one facility and then they struggle to get the next one on and scale across the pilot network, because there's a gap between theory and operational reality or just require too much change management at once," Koppinger said.

What this means for detention and autonomous yards

The endgame is a yard that can dispatch machines as easily as people, and Koppinger says the paperwork problem is what stands in the way. "You're not going to be handing paperwork to an autonomous truck, right? You've got to be able to orchestrate an autonomous truck in through the gate, through the yard, tell them where to go in whatever the language that autonomous truck speaks," he said. "You've got to deal with both human spotters and autonomous spotters probably for the next 15 years. And so our system is kind of the brain that sits in the middle and orchestrates all of these different things to facilitate that autonomous yard."

For owner-operators and small fleets, the practical takeaway is detention time. A shipper that can move 5% more freight with the same headcount is a shipper that is getting drivers in and out faster. The 99.9% uptime claim means the system is not the reason a driver sits. If a facility you run to regularly is deploying YardFlow or a similar digital check-in system, expect shorter lines at the window and faster turnaround on signed paperwork. That translates directly to fewer detention claims and more loads per week.

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